your e-commerce brand's newest revenue stream - post-purchase customer delight ✨🎉

You spend millions to acquire customers. They buy once, then disappear into the void. What if they didn't?

Meet your brand's AI Concierge that transforms post-purchase silence into revenue-generating conversations.

Your Biggest Revenue Leak is Hiding in Plain Sight

You spend hundreds of dollars to acquire a customer. They buy once. Then... crickets.

70% of your customers never buy again.

Silent Churn

Customers have small issues or questions but never reach out. They just... disappear.

Lost Reviews & Referrals

Your happiest customers never leave reviews or refer customers because you don't ask at the right moment.

Missed Upsells

No follow-up means no second purchase. Your LTV stays frustratingly low.

What If Every Customer Had Their Own Concierge?

Your AI Concierge doesn't just send automated emails. It has real conversations. It understands context. It solves problems. It builds relationships.

Intelligent Multi-Modal Conversations

Understands customer intent and responds like a human would—with empathy and intelligence.

Proactive Problem Solving

Identifies and resolves issues before they become complaints or returns.

Revenue Opportunities

Naturally guides satisfied customers toward reviews, referrals, and repeat purchases.

From Setup to Success in 3 Simple Steps

No technical expertise required. No lengthy onboarding. Just results.

1

Connect Your Store

Connect with your Shopify store and any existing apps you are using.

2

Customize Your AI

Bring your unique brand, business, marketing & customer service strategy. The AI concierge stays true to your brand & strategy.

3

Watch Revenue Grow

Your AI concierge starts conversations, solves problems, and creates growth opportunities 24x7x365.

The Results Speak for Themselves

3x More Reviews & Referrals

Your post-purchase AI concierge knows exactly when customers are happiest and gets you rich reviews and referrals at that perfect moment.

40% Higher LTV

Intelligent follow-ups and problem-solving turn one-time buyers into loyal, repeat customers.

80% Less Support Time

Proactive problem-solving means fewer support tickets and happier customers.

Outcome Based Pricing

Still paying based on the number of monthly orders, customers or support tickets, without any business outcomes?

Standard

starting at  $50/ month

  • All features included
  • 30 outcomes included
  • $1.2 / outcome overage
  • 14-day FREE Trial. No credit card required.
Request Early Access

Founders' Edition

starting at  $500/ month

  • All features included
  • Lifetime 50% discount on the Standard Plan
  • 600 outcomes included & $0.60 / outcome overage
  • Direct technical & business support from the founders
Join Founders' Edition
Looking for enterprise pricing?

Talk to Sanjay Bisht

Frequently Asked Questions

Outcome based pricing means you only pay for the valuable results you get. We don't charge you for the number of conversations, number of customers, or number of orders.

See the next FAQ to understand how an "outcome" is defined. The latest pricing is available here.

Outcomes are the user actions (inputs) with business impact. Currently, outcomes charged are:
  • Customer Review & Feedback Captured
  • Customer Referral Redeemed / Used
  • Successful Upsell / Cross-sell
  • Returns / refunds deflected
  • Exchange created
  • Customer query resolved by the AI concierge
  • Live Video / Audio Escalations

Everything else is NOT considered an outcome. These are examples of customer actions that are NOT considered outcomes:
  • Support ticket created (those which the AI concierge was not able to resolve)
  • Simple read-only customer conversations - like WISMO (where is my order?) conversations

We are very competitively priced for the tremendous value we deliver - for your business as well as directly to your customers. If you find a better deal, we will either match it or give you a refund.

Currently, we integrate natively with Shopify and integrate with most of the top Shopify apps (like Gorgias for example) that you might already be using.

Most brands see increased customer engagement within the first 2 weeks. Outcomes start to show in as little as 4 weeks.

Yes, we can help you migrate from your existing solutions. We can also help you with the setup and integration. You'll have adedicated onboarding concierge to setup and migrate from 3rd party solutions.

The Founders' Edition is a limited edition pricing with lifetime lock-in and white-glove founder support. It is currently being offered for a limited time to limited brands / founders. The program pricing is ideal for growing e-commerce brands who are looking to scale their customer engagement and revenue, with direct support from our founders.

The discounted pricing for Founders' Edition is calculated basis the per-outcome pricing of the Standard Plan. For example, the Standard Plan costs $x per outcome included in the plan and $y per extra outcomes. Then the Founders' Edition pricing is $x/2 per outcome included + $y/2 per outcome for extras.

The Founders' Edition

A unique pricing plan for growing e-commerce brands globally, that comes with deep hands-on technical & business support from the founders directly. The program offers:

  • Lifetime discounted pricing
  • Technical & business support from the founders directly
  • Priority access to beta features

Join the Founders' Edition

✓ 50% discount forever    ✓ Beta access    ✓ Direct founder support
About UnaGenie

UnaGenie is a post-purchase AI concierge for e-commerce brands to delight their customers and grow their revenue.

You bring the strategy, ingenuity, and creative use cases. Unagenie AI concierge executes 24x7 flawlessly.

With success based pricing, start small and scale up as you grow.

Request Early Access

Art & Science - The Unagenie Magazine

Company

Contact

Ninnti Tech Pvt Ltd
Banjara Hills Road No 10
Hyderabad, Telangana, India
Pincode: 500034
CIN: U72900TG2022PTC165733
Phone: +91 9573636190
Email Support Hours: 24x7x365
Email: support@unagenie.com